Terms & Conditions

Top Cards Unlimited LLC (topcardsunlimited.com) Last updated: August 25, 2026

Please read these Terms & Conditions ("Terms") carefully before placing an order. By checking the "I agree to the Terms & Conditions" box, submitting payment, or otherwise placing an order on topcardsunlimited.com (the "Site"), you ("Customer," "you") agree to be bound by these Terms. If you do not agree, do not place an order.

1. About Us

Top Cards Unlimited is an independent retailer of TCG & Sports trading card game and more products, including sealed products, ungraded ("raw") single cards, professionally graded cards, and related collectibles/accessories. We are not affiliated with, endorsed by, or sponsored by The Pokémon Company, Nintendo, Game Freak, Creatures Inc., or Wizards of the Coast. All Pokémon names, images, and trademarks are the property of their respective owners and are used here for identification purposes only.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order, or you must place the order with the involvement and consent of a parent or legal guardian. By ordering, you represent that you meet this requirement and that you have the legal capacity to enter into a binding contract.

3. Product Listings & Descriptions

* Sealed products (booster packs, boxes, elite trainer boxes, bundles, etc.) is sold factory-sealed and unopened. Photos are for illustrative purposes and may not reflect the exact printing, wave, or packaging variation you receive.
* Raw (ungraded) singles are described using standard condition terms (e.g., Near Mint, Lightly Played, Moderately Played, Heavily Played, Damaged) to the best of our ability. Condition assessment is subjective; minor variations from the stated condition may occur and do not by themselves constitute a defect.
* Graded cards are sold exactly as encapsulated and labeled by the third-party grading company (e.g., PSA, BGS, CGC, TAG). We do not alter, crack, or re-grade cards prior to sale. Grades reflect the opinion of the grading company at the time of grading; we make no guarantee that a card would receive the same grade if resubmitted, and we are not responsible for grading company errors, label mistakes, or changes in a grading company's standards over time.
* We make reasonable efforts to keep listings, images, and prices accurate but do not warrant that descriptions are error-free, complete, or current.

4. Authenticity Guarantee

We guarantee that all cards and sealed products sold on the Site are authentic. If you believe you received a counterfeit item, contact us within the timeframe in Section 7 with clear photos and any supporting documentation; we will investigate and, if confirmed, provide a full refund or replacement at our discretion.

5. Pricing & Payment

* All prices are listed in U.S. Dollars and do not include applicable sales tax, which will be calculated and added at checkout where required by law.
* We reserve the right to correct pricing, typographical, or listing errors at any time, including after an order has been submitted. If an error is discovered after you've placed an order, we will contact you and give you the option to confirm the order at the correct price or cancel for a full refund.
* Payment is due in full at the time of order. We accept the payment methods displayed at checkout. You represent that any payment information you provide is accurate and that you are authorized to use the payment method.

6. Order Acceptance & Cancellation

Your order is an offer to purchase, which we may accept or decline. We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, pricing/listing errors, unavailable inventory, or violation of these Terms. If we cancel an order after payment has been captured, you will receive a full refund of the amount paid for the canceled portion.

7. Shipping

* Orders are processed and shipped from Washington State. Estimated processing and delivery times shown on the Site are estimates only and not guaranteed.
* Risk of loss and title for items purchased pass to you upon our delivery to the shipping carrier. We are not responsible for delays, loss, or damage caused by the carrier once an order has shipped, but we will assist with carrier claims where insurance or tracking was purchased.
* It is your responsibility to provide a complete and accurate shipping address. We are not responsible for orders lost or delayed due to incorrect address information provided at checkout.
* High-value orders may require an adult signature upon delivery and/or additional identity verification before shipment, at our discretion.

8. Returns, Refunds & Order Issues

All sales are final. Due to the collectible nature of our products (including the risk of "pack searching," tampering, and condition disputes on graded/raw cards), we do not accept returns or exchanges for buyer's remorse, changed mind, or subjective disagreement with a stated raw card's condition grade. (Gift Card purchases are addressed separately in Section 9.)

We will provide a refund, replacement, or store credit (at our discretion) only in the following cases, provided you contact us at [questions@topcardsunlimited.com](mailto:questions@topcardsunlimited.com) within 48 hours of delivery with your order number, photos/video of the item and shipping packaging, and a description of the issue:

* The item received is materially different from the listing (wrong card, wrong set, wrong grade/graded company label, etc.).
* The item arrived damaged, or a graded card's slab arrived cracked, due to shipping.
* The sealed product arrived opened, resealed, or shows evidence of tampering.
* The item is confirmed counterfeit or not authentic (see Section 4).

Claims submitted after 48 hours, without adequate documentation, or for opened sealed product (outside of a tampering/defect claim) may be denied. Approved returns must be shipped back in the same condition received, in original packaging/holders, and we recommend using a trackable, insured shipping method — return shipping costs for approved claims will be addressed on a case-by-case basis.

9. Gift Cards

* **Format & Availability.** We sell gift cards ("Gift Cards") through the Site, at events, and through company-owned vending machines. Gift Cards are redeemable only for online purchases through the Site.
* **No Expiration.** Gift Cards do not expire, in accordance with Washington's Gift Certificate Act (Chapter 19.240 RCW).
* **No Fees.** We do not charge, and will not deduct, any service fee, dormancy fee, or inactivity charge against a Gift Card balance.
* **Cash Redemption for Small Balances.** Gift Cards are not generally redeemable for cash. However, once the remaining balance on a Gift Card is $5.00 or less, you may request that the remaining balance be paid to you in cash (or cash equivalent) upon demand, as required by RCW 19.240.020. The safest way to redeem a balance for cash is to meet us in person at one of our events. Outside of an in-person event, you may email [questions@topcardsunlimited.com](mailto:questions@topcardsunlimited.com) to request redemption and elect to receive your balance via PayPal (Friends & Family), Cash App, Zelle, or Venmo. Click Here for instructions on how to redeem eGift and Physical Gift Cards.
* **Partial Use.** If a purchase does not use the full value of a Gift Card, the remaining balance stays available on the card (or a replacement card, at our option) for future online use.
* **Lost, Stolen, or Damaged Cards.** Gift Cards function like cash. We are not required to, and generally will not, replace a Gift Card that is lost, stolen, or damaged, and we are not responsible for a Gift Card used without your authorization once it has left our possession.
* **Non-Refundable.** Gift Card purchases are final once issued and are not refundable or exchangeable for cash, except (a) as described above once the balance is $5.00 or less, (b) where required by law, or (c) where the Gift Card itself was defective, inoperable, or issued in error through no fault of yours, in which case we will replace it or correct its balance.
* **Fraud & Misuse.** We may refuse to honor, and may cancel, a Gift Card that we reasonably believe was obtained fraudulently, purchased with a reversed or disputed payment, or is being used in violation of these Terms.
* **Business Dissolution.** If we ever cease business operations, any unredeemed Gift Card balances will be handled in accordance with RCW 19.240.080. This may include reporting and delivering unredeemed Gift Card value to the Washington State Department of Revenue's unclaimed property program, after which we are no longer obligated to honor the affected Gift Cards.

10. Limitation of Liability

To the fullest extent permitted by law, Top Cards Unlimited and its owners/operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of products, including but not limited to loss of value, collectible appreciation, or resale opportunity. Our total liability for any claim relating to an order is limited to the amount you paid for the item(s) giving rise to the claim.

11. Intellectual Property

The Site's content, design, and original text are the property of Top Cards Unlimited. Pokémon-related trademarks, card images, and logos referenced on the Site remain the property of their respective rights holders and are used solely to identify and describe the products offered for sale.

12. Privacy

Information collected during checkout is used to process and fulfill your order and is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time you place an order will govern that order. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute arising from these Terms or an order shall be subject to the exclusive jurisdiction of the state or federal courts located in Washington State, unless otherwise required by applicable consumer protection law.

15. Contact Us

Questions about an order or these Terms can be directed to: Email: [questions@topcardsunlimited.com](mailto:questions@topcardsunlimited.com)